Privacy Policy
Last Updated: 9 August 2026
Bong Blisss ("Bong Blisss", "we", "us", or "our") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how Bong Blisss may collect, use, store, and protect information when you use our mobile application, website, online store, or related services.
1. Information We Collect
Depending on how you use Bong Blisss, we may collect:
Personal Information
- Name
- Mobile number
- Email address
- Delivery address
Order Information
- Items ordered
- Order history
- Order amount
- Delivery information
- Refund/cancellation information
Payment Information
Payments may be processed through third-party payment providers. We may receive payment-related information necessary to confirm and manage your transaction, but we do not intend to store complete payment card information such as your full card number, CVV, or PIN on our own systems.
Device and Technical Information
We may collect certain technical information such as:
- Device type
- Operating system
- App version
- IP address
- Crash/error information
- Device identifiers where permitted
- Usage and diagnostic information
2. Location Information
If the app requests location permission and you grant it, Bong Blisss may collect location information for purposes such as:
- Determining delivery availability
- Improving delivery accuracy
- Providing location-based services
- Improving our services
You can manage location permissions through your device settings.
3. How We Use Information
We may use collected information to:
- Create and manage your account.
- Process and deliver orders.
- Communicate about orders.
- Provide customer support.
- Process payments and refunds.
- Send important service notifications.
- Improve our products, app, and services.
- Detect fraud and abuse.
- Maintain security.
- Analyze app performance.
- Comply with legal obligations.
- Send promotional communications where permitted and where applicable.
4. Push Notifications
If you enable notifications, Bong Blisss may send information such as:
- Order updates
- Delivery updates
- Promotional offers
- New product announcements
- Important service notifications
You can manage notification permissions through your device settings.
5. Third-Party Service Providers
Bong Blisss may use trusted third-party service providers for functions such as:
- Payment processing
- Cloud hosting
- Authentication
- Analytics
- Crash reporting
- Push notifications
- Maps/location services
- Delivery services
These providers may process information as necessary to provide their services.
6. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet-based system can be guaranteed to be completely secure.
7. Data Retention
We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business records, resolving disputes, preventing fraud, and complying with applicable legal requirements.
8. Sharing of Information
We may share relevant information with:
- Payment service providers
- Delivery partners
- Technology/service providers
- Customer support providers
- Legal or regulatory authorities when required by law
We do not intend to sell your personal information to third parties.
9. Marketing Communications
Where applicable, Bong Blisss may send promotional communications about offers, products, and services.
You may opt out of certain promotional communications by following the unsubscribe instructions or contacting us.
Service-related communications, such as order confirmations and delivery updates, may still be sent when necessary.
10. Children's Privacy
Bong Blisss services are not specifically directed toward children.
We do not knowingly collect personal information from children in violation of applicable law.
If you believe a child has provided personal information to us without appropriate authorization, please contact us.
11. Account and Data Deletion
Where applicable, users may request deletion of their account or personal information by contacting:
bongblissssupport@gmail.com
Some information may need to be retained where required by law, for legitimate business purposes, fraud prevention, accounting, dispute resolution, or other lawful purposes.
12. Your Privacy Choices
Depending on applicable law, you may have rights regarding your personal information, including rights to:
- Request access to certain information.
- Request correction of inaccurate information.
- Request deletion where legally applicable.
- Withdraw certain permissions.
- Opt out of certain promotional communications.
Requests can be sent to our support email.
13. Cookies and Similar Technologies
Our website or online services may use cookies or similar technologies to maintain functionality, understand usage, improve services, and support relevant features.
You can manage certain cookie settings through your browser.
14. Changes to This Privacy Policy
Bong Blisss may update this Privacy Policy from time to time.
Any changes will be published through the Bong Blisss app, website, or other appropriate channels.
Last Updated: 9 August 2026
15. Contact Us
For privacy-related questions, requests, or concerns:
Bong Blisss
Email: bongblissssupport@gmail.com
Location: Bengaluru, Karnataka, India
